Remote Helpdesk

Offering assistance from our responsive team of experts who can troubleshoot and resolve issues for you…
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Technology is powering nearly all aspects of any given accounting firm – allowing you to communicate with clients, keep track of data, and of course, store sensitive files for safekeeping to reference as needed. So what happens when technology doesn’t work properly? For the modern accounting firm, productivity can come to a complete halt, which can create issues with client confidence, and in some cases, legal liabilities. This is especially true during the busy tax season where you’re on a tight schedule and need to complete work before the deadline.

Infiniwiz offers remote helpdesk services for accounting firms. Our team of experts can remotely troubleshoot and resolve issues quickly for you. Call (847) 350-7652 to learn more.

Our help desk services help your accounting firm avoid the staggering cost of downtime that happens when your technology isn’t working properly. We become your first point of contact in the event of challenges with:

Passwords

Applications

Email

Computers/Laptops

Phones

Internet

Printers, Scanners and Fax Machines

And Much More

You simply reach out to our team via phone, email or web portal to submit a ticket. We’ll let you know we’ve received it and start working on it right away, in order to get you back up and running as quickly as possible. Most issues can be handled remotely – meaning you don’t have to worry about waiting for a technician to show up and disrupt your office.

We’ve worked with many accounting firms, and as a result, are typically able to troubleshoot issues of all types rather quickly. We can troubleshoot and manage simple software, hardware or network issues while ensuring:

Your team stays up-to-date on the status of the ticket

Difficult problems are delegated to a technician who will come onsite if needed

Ready to get started with our remote helpdesk?
Call (847) 350-7652 to learn more.