| What’s Included |
Managed IT User$159 |
Managed IT User + Cloud$235 |
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|---|---|---|---|
| Support | |||
| Remote Helpdesk |  |
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| Onsite Assistance | |
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| Employee onboarding/offboard | |
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| "Rapid Response" support for tax season | |
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| Co-managed vendor support | |
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| Maintenance | |||
| Server and Workstation monitoring | |
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| Updates and patches for accounting | |
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| What's included | |||
| Microsoft/Office 365 | Support + ?? License | Support + E3 license | |
| Cloud / virtual desktop | Not Applicable | Support + Cloud | |
| Scanning support | |
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| PDF editor | Support Only | Support + Adobe License | |
| Fax to email service and support | |
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| Practice management automation | |
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| Employee monitoring | |
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| Security Awareness and Trianing | |
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| For your customer | |||
| QuickBooks access for customers | Cost that can be passed thru to customer | ||
| Cloud access for customers | Cost that can be passed thru to customer | ||
| "basic safeguards" per IRS | |||
| Anti Virus | |
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| Web Filtering / Firewall | |
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| Multifactor Authenticaion | |
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| Encryption | |
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| Daily Backups and Disaster Recovery | |
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| Virtual Private Network | |
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| other security items | |||
| Threat Monitoring SOC/SIEM | |
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| Dark web Monitoring | |
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| Password Manager | |
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| Documentation / Updates | |||
| Security Plan | |
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| Alignments / Periodic Assessments | |
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| vCIO Reviews | |
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