| What’s Included | Managed IT User$159 | Managed IT User + Cloud$235 | |
|---|---|---|---|
| Support | |||
| Remote Helpdesk |  | | |
| Onsite Assistance | | | |
| Employee Onboarding/Offboarding | | | |
| "Rapid Response" support for tax season | | | |
| Co-managed vendor support | | | |
| Maintenance | |||
| Server and Workstation monitoring | | | |
| Updates and patches for accounting | | | |
| What's included | |||
| Microsoft/Office 365 | Support | Support + E3 license | |
| Cloud / virtual desktop | Not Applicable | Support + Cloud | |
| Scanning support | | | |
| PDF editor | Support Only | Support + Adobe License | |
| Fax to email service and support | | | |
| Practice management automation | | | |
| Employee monitoring | | | |
| Security Awareness and Trianing | | | |
| "basic safeguards" per IRS | |||
| Anti Virus | | | |
| Web Filtering / Firewall | | | |
| Multifactor Authentication | | | |
| Encryption | | | |
| Daily Backups and Disaster Recovery | | | |
| Virtual Private Network | | | |
| other security items | |||
| Threat Monitoring SOC/SIEM | | | |
| Dark web Monitoring | | | |
| Password Manager | | | |
| Documentation / Updates | |||
| Security Plan | | | |
| Alignments / Periodic Assessments | | | |
| vCIO Reviews | | | |
| For Your Client | |||
| QuickBooks access for your clients | Call for more details | ||
| Cloud access for your clients | Call for more details | ||
